Instella Consultancy Pty Ltd (ABN 79 694 718 593) is an Australian based market research consultancy. We collect, use and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What information we collect
We may collect:
Where relevant and with your consent, we may collect sensitive information such as health information, cultural background or political opinions.
How we collect information
We collect information directly from you, through research participation, our website, recruitment partners, research panels, clients, or publicly available sources.
Participation in research is voluntary. Where appropriate, you may participate anonymously or using a pseudonym.
How we use information
We use personal information to:
Research findings are generally reported in aggregated or de-identified form. We will not identify you in research outputs unless you have provided consent.
We do not sell personal information or use identifiable research responses for advertising or direct marketing.
Disclosure of information
We may disclose information to trusted service providers, research partners, technology providers and clients where necessary to conduct research projects or operate our business.
Some providers may store or process data outside Australia. We take reasonable steps to ensure personal information is protected.
Security and retention
We take reasonable measures to protect personal information from misuse, loss, unauthorised access or disclosure.
We retain information only for as long as reasonably necessary for research, legal or contractual purposes, after which it is securely destroyed or de-identified.
Access and correction
You may request access to or correction of personal information we hold about you by contacting us.
Contact and complaints
For privacy enquiries or complaints, contact: privacy@instella.com.au
Last updated: May 2026
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ABN 79 694 718 593 | ACN 694 718 593 | All Rights Reserved.
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